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We build, manage, and get your websites online for you
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SYTLINK LEGALLast Updated: 29 March 2026

Terms & Conditions

Sytlink is a freelance-based, done-for-you website service provider.We build, manage, and maintain websites on your behalf so you can focus on your business — not the technical side.We believe in clear expectations, simple pricing, and transparent service delivery.

1. What Sytlink IsSytlink is a service-based business, not a website builder, software platform, or SaaS tool.We manually design and manage websites for clients based on structured yearly plans.You are paying for a done-for-you service, not software access.2. What You GetDepending on your plan, Sytlink may include:* Custom website design & setup
* Hosting & subdomain management
* Feature integration
* Website updates & improvements
* Ongoing support (based on plan)Everything is handled for you — no technical skills required.3. Simple Yearly PlansAll pricing is billed yearly:* Starter — R399/year
* Growth — R449/year
* Venture — R499/yearEach plan defines:* Number of websites
* Features included
* Update limits
* Support levelYou can upgrade at any time.4. Payments Made SimpleWe accept:* PayFast (ZAR)
* Cryptocurrency (BTC & USDT)Full payment is required before we begin building your website.There are no hidden fees or setup charges.5. Delivery TimeOnce we receive your details, your website is typically completed within 24–72 hours.Complex requests or delayed content may extend delivery time.6. Your Role (Keep It Simple)To build your website, we need:* Your business information
* Your branding (logo, images, text if available)If you don’t have everything, we can still guide the process.You do NOT need technical skills.7. Updates & ChangesEvery plan includes ongoing updates:* Starter: 2 updates/month
* Growth: 3 updates/month
* Venture: Priority updatesNeed more changes? You can upgrade anytime.8. Domains & Hosting* Sytlink provides and manages subdomains
* These remain under Sytlink controlCustom domains:* Available depending on plan
* Can be added through SytlinkThis ensures stability, performance, and smooth management.9. Refund PolicyBecause each website is manually built as a service:All payments are non-refundable.This includes:* Subscription payments
* Completed or partially completed workWe always aim to deliver exactly what your plan includes.10. Fair UseTo keep service quality high for everyone, we do not allow:* Illegal or harmful content
* Misuse of services
* Attempts to copy or resell Sytlink systemsWe may pause or stop service if these rules are broken.11. OwnershipYou fully own your:* Business content
* Branding
* Website content you provideSytlink retains ownership of:* Internal systems
* Templates
* Frameworks used to build websites12. Third-Party ToolsWe may use trusted third-party services (hosting, payments, analytics).We are not responsible for third-party outages or failures.13. No Guarantees (Honest Expectations)We do not guarantee:* Sales or revenue
* Leads or conversions
* Business performance resultsYour website is a tool — your results depend on how it is used.14. Limitation of LiabilitySytlink is not responsible for:* Business losses
* Revenue loss
* Data lossOur total liability is limited to payments made in the last 6 months.15. Ending ServiceWe may pause or end services if:* Payments are not completed
* Terms are violated
* Services are misused16. Governing LawThese Terms follow the laws of South Africa.

SYTLINK LEGALLast Updated: 29 March 2026

Privacy Policy

TRUST & DATA PROTECTIONSytlink respects your privacy and complies with POPIA (Protection of Personal Information Act).We only collect what is needed to deliver your website and support your service.1. Information We CollectInformation you provide:* Name
* Email address
* Phone number
* Business details
* Billing information (processed securely via payment providers)Automatically collected:* IP address
* Device and browser data
* Usage activity
* General location data2. How We Use Your InformationWe use your data to:* Build and manage your website
* Process payments
* Communicate with you
* Improve service quality
* Prevent fraud
* Meet legal requirements3. CookiesCookies help us:* Improve website performance
* Understand usage patterns
* Enhance user experience4. Data SharingWe do NOT sell your data.We only share information with trusted providers such as:* Payment processors (PayFast, crypto services)
* Hosting providers
* Analytics toolsAll providers are required to protect your data.5. Your Website ResponsibilityYou are responsible for:* Content on your website
* How your website collects user dataSytlink does not control your business data practices.6. Your Rights (POPIA)You may request:* Access to your personal data
* Corrections
* Deletion (where legally possible)
* Restriction of use7. Data SecurityWe take reasonable steps to protect your data.However:* No system is 100% secure
* Use is at your own discretion8. Data RetentionWe only keep data as long as necessary for:* Service delivery
* Legal obligations
* Operational needs9. Third-Party ServicesWe are not responsible for external websites or services.10. UpdatesThis policy may be updated from time to time.Continued use of Sytlink means you accept updates.11. ContactSytlink
[email protected]

Need help?

Having trouble with your website, noticed an issue, or need assistance with something? We’re here to help.Before reaching out, take a moment to review our frequently asked questions, where we cover how Sytlink works, what each plan includes, and how to manage your website effectively. Many common queries and quick fixes are already addressed there.If you're experiencing technical issues (such as loading errors, booking form problems, or access issues), try refreshing your browser, checking your internet connection, or reopening the site on a different device. Most minor issues can be resolved instantly this way.Still need assistance? No problem — use the form below to contact us directly, and we’ll take care of it.

Note: We typically respond within 24 hours (often much sooner). If you don’t receive a response, please check your spam/junk folder or try submitting your request again using an alternative email address.

Frequently Asked Questions

What is Sytlink?
Sytlink is a website service platform that helps businesses get a professional website set up quickly, with structured plans, built-in features, and ongoing support.What do I get when I sign up?
Depending on your plan, you get a fully set up website, contact or booking forms, mobile-friendly design, and ongoing update support. Everything is handled for you.How long does it take to get my website?
Most websites are completed within 24–72 hours after we receive your details and content.Do I need any technical skills?
No. Sytlink is fully managed — we handle the setup, structure, and updates for you.Can I request changes to my website?
Yes. Each plan includes a set number of monthly updates. You can request changes anytime within your plan limits.How do payments work?
You pay an annual subscription, depending on your selected plan. Sytlink supports South African Rand, Bitcoin, and USD Tether.Do I get my own domain?
Yes. Custom domains are available depending on your plan.Can I use my own domain?
No. Sytlink manages all domains internally to ensure a consistent, secure, and fully integrated experience across our platform. You may request to purchase custom domains via Sytlink or Sytlink will provide subdomains configured directly through Sytlink as part of your selected plan. This allows us to handle setup, performance, and ongoing management without compatibility issues.What happens if I stop paying?
Your website(s) and related services may be paused or removed until payments are resumed.Can I upgrade my plan later?
Yes. You can upgrade at any time. Upgrade costs are adjusted (prorated) based on your current plan.What if I experience a problem with my website?
Most issues can be resolved by refreshing your browser, checking your connection, or reopening the site. If the issue continues, contact the Sytlink Support Team.How do I contact support?
Use the contact form below and we’ll assist you directly.

Note: We typically respond within 24 hours (often much sooner). If you don’t receive a response, please check your spam/junk folder or try submitting your request again using an alternative email address.